Shipping Policy

At Loopycard, we are committed to ensuring a smooth and reliable shipping experience for all our customers. Below is everything you need to know about our shipping process:

Order Processing and Shipment

  • Orders placed before 11 AM (GMT) on business days are processed and shipped the same day, subject to product availability.
  • During busy periods, please allow 1-2 business days for processing due to the custom nature of our products.

Shipping Methods

  • We collaborate with trusted courier services to ensure secure and efficient delivery.
  • Standard shipping is available for all orders, with the option for expedited next-day delivery at an additional cost.

Shipping Charges

  • Standard shipping costs are calculated based on the weight and destination of the package. Exact charges will be displayed at checkout.

Shipping Rates

  • Standard Shipping (via Royal Mail): 4-7 business days – $12
  • Free Shipping: Available for orders over $50
  • UPS Express: 1-3 business days – $25

Estimated Delivery Times

  • Orders are shipped Monday through Friday.
  • Standard shipping within the USA typically takes 4-7 business days, depending on the destination.

Order Tracking

  • Once your order has been dispatched, you will receive a confirmation email with tracking information, allowing you to monitor its progress.

Shipping Delays and Challenges

  • While we strive to meet delivery timelines, unforeseen circumstances such as adverse weather or other external factors may cause delays.
  • In the event of a significant delay, our customer service team will proactively inform you and work to resolve the issue.

Address Accuracy

  • Please ensure your shipping information is accurate and complete during checkout. We are not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.

Missing or Damaged Items

  • If your order arrives with missing or damaged items, contact our customer service team within 48 hours of receipt. We will investigate and provide an appropriate resolution.

Returns and Refunds

  • For detailed information on returns and refunds, please refer to our Return and Refund Policy.

Contact Us

  • For questions or concerns about our shipping policy, please contact our customer service team at hello@loopycard.com.

Thank you for choosing Loopycard. We are committed to delivering an exceptional shipping experience to meet your needs.